Terms & Conditions

Last Updated: Dec 12, 2024

Welcome to utilitybillsgenerator.com (the “Website”), a service provided by UBG Solution (“Company”, “we”, “us”, “our”). By accessing or using the Website, you agree to comply with and be bound by the following Terms and Conditions (the “Terms”). Please read these Terms carefully. Your use of the Website is also governed by our Privacy Policy, which is incorporated by reference into these Terms. Please review our Privacy Policy to understand our practices regarding the collection, use, and disclosure of your personal information. If you do not agree with these Terms, you must not use the Website.

Acceptance of Terms

By using the Website, you represent and warrant that you meet all eligibility requirements. If you are using the Website on behalf of a company or organization, you represent that you have the authority to bind that entity to these Terms.

Description of Services

The Website provides users with the ability to generate utility bills for personal or business use. These bills are for illustrative or informational purposes and should not be used as actual payment documents or substitutes for official utility statements.

User Responsibilities

Accuracy of Information: You are responsible for providing accurate and complete information when using our service. This includes but is not limited to personal details, utility details, and billing information.

With Service Providers: We may share your information with third-party service providers who assist us in operating our website and providing our services, subject to confidentiality agreements.
Compliance: You agree to use the Website in compliance with all applicable laws and regulations.
Prohibited Activities: You may not use the Website for any unlawful purpose, to generate fraudulent documents, or in any manner that could damage, disable, overburden, or impair the Website.
You agree not to:
- Use the website for any unlawful purpose or in violation of any local, state, national, or international law.
- Modify, adapt, translate, or reverse engineer any portion of the website.
- Use any robot, spider, site search/retrieval application, or other automated devices to retrieve or index any portion of the website.
- Reproduce, duplicate, copy, sell, resell, or exploit any portion of the website without our express written permission.
- Engage in any activities that may disrupt or interfere with the proper functioning of our website, including but not limited to hacking, phishing, spamming, or distributing malware.

Intellectual Property

All content on our website, including but not limited to text, graphics, logos, and software, is the property of the Company or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. Unauthorized use of any content on the website may violate such laws and these Terms and Conditions.

Payment Terms

Payment Method: You can use any available and the most convenient payment method currently available in the Software for all purchases. However, we do not guarantee the availability of any payment method at any moment. we may add, remove, or suspend any payment method temporarily or permanently at its discretion.
Payment Processing: All payments are processed through secure and reliable third-party payment gateways. We do not store any payment details such as credit card numbers on our servers.
Payment Disputes: If you experience any issues or discrepancies with payment transactions, please be advised that our company is not responsible for resolving these matters. For assistance, please contact your payment processing company directly.
Pricing: All prices for services and products are clearly stated on our website. We reserve the right to change prices at any time without prior notice. However, any changes will not affect orders that have already been placed and paid for.

Disclaimers

No Warranty: The Website is provided on an "as-is" and "as available" basis. We make no representations or warranties of any kind, express or implied, as to the operation of the Website or the information, content, materials, or products included on the Website. You expressly agree that your use of the Website is at your sole risk.
Limitation of Liability: To the fullest extent permitted by law, Company shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses resulting from (i) your use or inability to use the Website; (ii) any unauthorized access to or alteration of your transmissions or data; or (iii) any other matter relating to the Website.
Please be aware that the downloaded document may exhibit slight variations from the preview version. The company assumes no responsibility for any discrepancies, as these differences, which may include formatting or rendering changes, are considered minor and do not impact the overall content.

Indemnification

You agree to indemnify, defend, and hold harmless the Company and its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses, including legal fees, arising out of your use of the Website or your violation of these Terms.

Changes to Terms

We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be effective immediately upon posting to our website. Your continued use of the website following the posting of changes constitutes your acceptance of those changes. It is your responsibility to review these Terms and Conditions periodically for updates.

Termination

We may terminate or suspend your access to the Website, without prior notice or liability, for any reason whatsoever, including, without limitation, if you breach these Terms. Upon termination, your right to use the Website will immediately cease.

Governing Law

These Terms are governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.

Contact Us

If you have any questions, concerns, or feedback regarding these Terms and Conditions or need assistance with our services, please do not hesitate to contact us. You can reach us via email at support@utilitybillsgenerator.com or at 107-108, surbhi vihar soc, bombay market to punagam road, surat, gujarat,india. For urgent matters, please specify the issue clearly in the subject line of your email to help us prioritize your query. Our team is available during regular business hours, and we strive to respond to all inquiries within 24 hours on business days. While response times may vary during holidays or peak periods, we are dedicated to addressing your concerns promptly. Your feedback and suggestions are invaluable to us, and we appreciate your patience and understanding as we work to assist you. Thank you for choosing our services, and we look forward to hearing from you.

Refund Policy

Our Refund Policy is designed to ensure fairness and transparency. Since the Software and the Documents are intangible, there is a specific refund policy in place. Refunds are only applicable under specific conditions, such as technical errors, incorrect billing, or service issues directly attributable to us. Refund requests must be submitted within 7 days of the transaction date by contacting our support team with proof of payment and a detailed explanation of the issue. Upon review and approval, refunds will be processed within 7–14 business days and credited to the original payment method. Refunds are only applicable for payments made directly through our official website or authorized platforms. If you have any questions, please contact us at support@utilitybillsgenerator.com.